Big Country Soccer Association - Abilene, Texas

Tia Harendt

I’m super impressed by the changes made by BCSA since new staff has taken over. Registration process etc is super smooth. I also wanted to mention the Wakhams who coach the Tornadoes. They went ABOVE AND BEYOND for my son and our family. We stayed on constant communication the entire season and off season. They truly care about the well being of the kids, not just the game. It takes a village, or sometimes a team and coaches. The experience they gave my son was everything plus more that I had hoped for him. We will definitely be back!

Kristen Freeman

UPDATED REVIEW:

After multiple attempts to stop this organization from contacting me, I finally reached out directly, only to be told I needed to remove myself from their email list — something I had already been doing repeatedly through their site.

On top of that, they have a shady refund policy. I canceled well before the season started, yet they refused to refund my money, claiming my child had already been placed on a team. Funny enough, I never signed any paperwork agreeing to such terms.

This organization seems more focused on keeping hard-earned money than treating families fairly. Many people don't have extra funds to waste on misleading policies. I'll continue to fight this, as no business should get away with these unethical practices. Avoid this organization at all costs!

I signed my two boys up for the 2024 fall season with this organization, but due to a family emergency that required me to care for a relative, I had to pull both boys from the program. I emailed the association on August 18th to notify them, but after sending multiple follow-ups, I finally received a response and provided the requested information.

However, on September 2nd, a coach's wife contacted me about one of my sons, which I found odd since I had already informed the organization that my boys were no longer participating. I explained the situation to her and sent another email to the association, which, again, was ignored.

This organization is incredibly unorganized and lacks effective communication. Even after nearly half of their board stepped down, I am still trying to get a refund three months later. The most recent response I received claimed there was no documentation of my sons being removed, despite the fact that I have every email proving otherwise—and so do they.

At this point, they can keep the $140. If you're considering signing your kids up for soccer, I strongly urge you to avoid this organization at all costs. It’s not worth the hassle. They clearly prioritize money over the well-being and concerns of their participants.

Sierra Jordan

Hold my daughter halfway out of the season. We were not practicing, we were not playing any games, we did a total of nine practices when it should have been at least 16, to 20. We did not play three games, and when the vice president told me we had a bye week. That's for one week, what about the other two. I felt like my daughter was not getting the practice, was not being a part of a team. We would show up to every practice when there is other parents who would never show up to the practices. The coach's wife, told me they had really busy schedules and that's why they couldn't do a bunch of practices. If you know you have a busy schedule, why sign up to be the coach, and why let your wife be assistant coach. I have five children, four of them are an extra curricular after school. We showed up to every practice, we make it work when we commit to something. Big country does not care about problems, they just sweep it under the rug and let you know you can go somewhere else to play. I would recommend any other Soccer Association other than this one. Really disappointed and how things got handled not only for me. But for my daughter

jae mae

My son played for 1 season and never again. The whole association is disorganized and unprofessional along with coaches as well. My son learned nothing and was let down the whole season. Messages go unanswered for days and I had to chase the coaches around for a month just to get his medal.

*Update After having to chase them around yet again for my refund check they blocked me from the Facebook page. They don't want anyone to know how sorry they are. Don't waste your time or money. They are nothing but liars.

Antonia Hernndez

Big country soccer is very disorganized! My son is only 11 and was placed on a U 13 yr old age group. My son along with many others are not even 12 yrs old yet! Their first game was against 13 and14 yr olds. The coach said that's the only age group the boys will play against because they have no other teams to play against. We are half way through the season and dont have a schedule of when our games are. I have no problem with the coach, she has done what she can and this is not her fault. For our boys this is unfair and the worst experience with Big Country.

Christen Jonas

This organization is horrible. We have only lived here a year and a half and this association has done a terrible job in getting the teams organized and assigned. They wait to the last minute to do anything. This year, we have not heard from our coach yet. Just called and found that the coach did not get a roster until yesterday and should be contacting us soon. The season starts March 6th and we know nothing and have not practiced at all because of this. This is ridiculous. Last year we will be playing with them.

Shawn Lambert

Unorganized, and unfair. Played numerous years and fully expected to play our last season as a team before middle school. We were forced to split up due to “not enough players” while they allowed another new team to start that needed more players. No answers could be given and it took months to get a response. Only received one because I emailed again!

Jason Denniston

Very disorganized and poorly run association. They don't answer or return phone calls, but you might can catch them on FB Messenger if you're lucky. Try to have all your questions in one post because they take hours on replying back. Their fields are poorly maintenanced and their refs could have better management. We came from East Texas where my son loves soccer, but now doesn't want to play.